SERVICES

Uberrima Phoenix is a leader in trust management with a focus on the administration of awards made pursuant to personal injury litigation of all types…

which also includes the following areas:

Road Accident Fund (RAF) Claims.

Passenger Rail Agency of South Africa (PRASA) Claims.

Medical Malpractice/Negligence Claims.

Personal Injury Claims.

We offer the following specialised services:

Compliance with Trust Fiduciary Requirements

Registration of trusts with the Master of the High Court

Ensure the terms of the trust deed are complied with

Conduct annual trustee meeting and trust review

Regular beneficiary needs analysis

All hours emergency contact for beneficiaries

Manage RAF undertakings and claim all accident related costs (rehabilitation and trust expenses) back from the RAF annually, ensuring no prescribing of claims.

Annual trust investment performance review and recommendations

Effective Trust Accounting & Tax

Register trusts for income tax purposes with SARS

Prepare trust annual financial statements

Completion and filing of trust tax returns

Beneficiary Claims Management and Rehabilitation

Uberrima Phoenix places substantial focus on the optimal function and rehabilitation of our beneficiaries.

Dedicated Case Management Team:

Uberrima Phoenix boasts a multidisciplinary team of medical practitioners and therapists, who are employed as specialist case managers to study the available medico legal reports, meet and assess the beneficiary in person, and where necessary, implement appropriate treatment.  These plans and regimes are monitored and adjusted in accordance with the needs and progress of the beneficiary.  Medically qualified Case Managers conduct a needs analysis of the beneficiary on a regular basis as well as ongoing monitoring and assessment of the beneficiary’s progress in accordance with their treatment plan, and are able to provide in-home or in-hospital appointments should they be required.

Experienced, Personal Contacts:

Each trust is allocated a dedicated Trust Officer (conversant in the beneficiaries preferred dialect) who is a direct point of contact throughout the administration of the trust.  Uberrima Phoenix Trust Officers are trained in dealing with the unique demands and delicacies of special needs cases and potential incapacitated or uncooperative beneficiaries and their family members.  They are also trained and experienced in the medical conditions and requirements of common special needs cases.

All-Hours Access:

An after-hours contact number is also available for beneficiaries and their families to ensure unbroken communications between beneficiaries and our Trust Administrators in emergency situations.

Efficient Processing of Beneficiary Claims:

Trust Officers process beneficiary requests and are equipped to make certain instant decisions and awards as per our company policy.  For more involved awards and decisions, Trust Officers have access to our experienced Uberrima Phoenix management team. This process eliminates delays and excessive “red tape”.

Trust Education for Beneficiaries:

Beneficiaries and, where applicable, family members and external trustees are trained on the beneficiary’s requirements as well as the workings of the trust and provided with the support, education, and information they need to ensure the beneficiary receives the care they need.

RAF Undertaking:

Uberrima Phoenix ensures that all expenses that fall under the RAF undertaking are claimed correctly, are documented and submitted accurately and timeously, and followed up where payment has not been made appropriately.

Last Will and Testament:

Uberrima Phoenix will facilitate the drafting or updating of a last will and testament for beneficiaries to ensure that assets of the trust are distributed appropriately in the instance of a beneficiary’s death.